All orders usually get dispatched within 5-7 working days and are delivered to you at your doorstep within 7-10 working days.You will get a tracking link in your email as soon as your order is shipped.It sometimes take 24hrs for the status of the shipment to correctly display at the tracking link.

For customized orders, the delivery time will range from 12-15 days from the date of order.

We make sure that all the products are sent to you in one package. However, if some part of your order is missing from your parcel, drop us a mail at help@storysketchers.com an we will make sure to complete your order in next 15 days .

Yes, We love spreading love across the globe.An additional shipping cost of 4000* will be applicable for delivery.

*Custom duties if applicable would have to be paid at the time of delivery apart from shipping charge

First of all , STOP WORRYING!! Simply mail us at help@storysketchers.com or click on the whatsapp icon at the left side of your screen to chat with us. Damaged items shall be reported with in 4 days of receiving the order. We will make sure to give you a hassle free replacement/ refund and give you a wonderful shopping experience!!

The complete refund will be processed and will reflect in your account in 7-10 business days from the date of your complaint .

Delivery is free when you make a purchase of 500/-

You will be charged 80/- if your purchase id less than 500/-

Drop us a mail at help@storysketchers.com/drop a message on our whatsapp with the tracking number within 24 hrs. We will get back to our courier partners to fix the issue. The issue will be difficult to handle if you intimate us after 24 hours.

Drop us a mail at help@storysketchers.com/drop a message on our whatsapp and you could just ship the product back to us to the address which we will share in the mail. Get the label printed and our courier partner will pick it from your location.

The products purchased can be returned only if they are unopened ,unused, without damage and with all the tags intact , within 15 days of receiving the order

The return order must be packed securely to prevent any loss or damage during transit. 

No return / refund / exchange is possible for customised products unless it is damaged. 

Please mail us at help@storysketchers.com or click on the WhatsApp icon to chat with us and raise the cancellation request , if your order has not been shipped yet.

Orders can be cancelled only if it has not been shipped from our warehouse. 

Orders can be cancelled only if it has not been shipped from our warehouse. 

No cancellation applicable for customised products once the order is placed. 

We cannot cancel orders once the order is shipped out of our warehouse

If the payment was by credit/ debit card or net-banking, the money will be refunded to your credit/ debit card or net-banking account, respectively. Typically, refunds are processed between 7- 12 working days.

Please note that we depend on the credit card issuing bank to ensure that the money is refunded to your account. We only control the release of funds from our side.

Your wish , Our command!!!! We are more than happy to customize the products as per your needs.

Get in touch with us at help@storysketchers.com/drop a message on our whatsapp and give us a chance to bring a smile on your face!!